01
Mountain View
Deluxe King
Mountain-view king with ensuite bathroom, air conditioning, Nespresso machine, and high-speed fibre Wi-Fi.
The Property
About Cape Protea Lodge
Cape Protea Lodge is a 24-room boutique guesthouse in Gardens, minutes from the Company Gardens and Table Mountain. We host leisure stays, small weddings, and corporate overflow. This page is a live Soft Aware Reception demo for hospitality operators.
Operating Hours
Front Desk: 07:00 – 21:00 Daily
After-Hours: Night porter on duty. Chat & WhatsApp monitored until 23:00 with instant morning confirmation.
Direct Enquiries
Phone: 021 461 8800
Email: stay@capeprotealodge.example
Direct Reception: Type in the chat bubble below 24/7
Location & Access
Address: Gardens, Cape Town, Western Cape
Shuttle: Pre-booked CPT International airport transfers (05:00–22:00).
Rates & Accommodation
Boutique Rooms & Packages
Realistic South African hospitality pricing. See how Reception handles date availability, room types, and after-dinner booking requests without waking the manager.
02
Courtyard View
Twin Garden
Two comfortable singles overlooking the quiet garden courtyard. Work desk, ensuite shower, and tea station.
03
Sleeps 4
Family Suite
Spacious master king plus partitioned bunk nook for two children. Large bath and private outdoor patio.
04
Transfers
Airport Shuttle
Pre-booked direct Cape Town International transfers (05:00–22:00). Meet & greet in arrival hall.
05
Events
Wedding Courtyard
Up to 40 guests with exclusive Saturday use. Includes private garden bar and event coordination liaison.
Frequently Asked Questions
Good to Know Before You Arrive
Every hospitality venue loses bookings when phone calls ring unanswered after dinner. Soft Aware Reception answers these instantly.
Do you have backup during load shedding?
Yes. The lodge runs on rooftop solar with a 20 kVA diesel generator backup. All rooms keep lights, plugs, Wi-Fi, air conditioning, and continuous hot water during outages. (We do not run the guest lift on generator power).
Can I book after hours?
Yes! Share your desired dates, guest count, and contact details with the digital receptionist in the chat bubble. Our night porter reviews requests until 23:00, and our morning reservations manager confirms by 08:00.
Is breakfast included in the room rate?
Yes, our full Cape breakfast (hot cooked options + continental buffet with seasonal fruits and artisanal pastries) is included daily from 07:00 to 09:30. Vegetarian and Halaal-friendly options are provided with 24 hours’ notice.
What are your deposit and cancellation policies?
A 50% deposit confirms your reservation, with the remaining balance due 48 hours prior to check-in. Cancellations made more than 7 days ahead receive a 100% refund.
Live Lead Routing
Experience the Sales Close
Submit your details below to see how Soft Aware Reception captures visitor intent and dispatches instant sales alerts to your inbox or booking software.
Instant email notification to demos-leads@softaware.net.za
Also captures contact details naturally inside the chat bubble
Zero friction after-hours reservation engine